FREE STANDARD SHIPPING for all orders over $39 for US orders. Most items ship within 4 business days (unless otherwise noted) out of Houston, TX. Upgraded expedited shipping is available at an additional charge (Delivery times not guaranteed). USPS First Class is standard shipping with delivery times from 3-21 days. We do not split and ship items that are under the $39 free shipping threshold when ordered with pre-order items. If you would like for it to ship separately you will have to contact email@example.com to pay a shipping fee. If an item is missing from your order or is defective, you will need to notify us within 48 hours. For International orders, please note a separate bill for duties and taxes may apply. Matilda Jane Clothing is not responsible for packages lost, delayed or damaged by delivery services.